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Service & Parts Request Order Form

Please fill out the form below if you are a current BlueStar customer requesting service and/or parts for your BlueStar product.

Select Request type

Service Request Type:*

* Required Fields

Enter Your Contact Information

Salutation:

First Name:*

Email Address:*

Company Name:

Job Title:

Address 1:*

Address 2:

City:*

State:*

Postal Code:*

Country:*

Phone:*

Alternate Phone:

Fax Number:

Website Address:

How did you hear about BlueStar?

* Required Fields

Appliance Repair / Installation

Please select the kind of appliance you are requesting services for

Where did you purchase your BlueStar appliance?(please provide the name of the dealer, along with their city and state)

How old is the appliance?

Please provide the product purchase date, if you know it

Please provide the date the appliance was installed.

Who installed the appliance? (general contractor on site, plumber, installed yourself, etc.)

What model is your appliance?(For example, 36" RNB. If you're not sure of the model, please refer to the product's data plate. The data plate is located on the inside left wall of the unit. For free standing ranges and cooktops, if you remove the left burner grates and look at the inside left wall, you will see the data plate. For the salamander, it is located behind the access panel on the right side of the unit.)

What is the serial number of your appliance? (Along the top of the data plate you will find the model number and serial number. To locate the data plate, please see the question above.)

What color is your appliance?

Describe the issue or request that you would like BlueStar to handle for you.(Please include how long you have been experiencing this problem, and how and when the problem occurs, i.e., when you use the appliance, or does the problem exist when the appliance is not in use, such as gas smell when stove is off, etc.)

Please enter any other information you may find useful.(Optional)