BlueStar Survey

At BlueStar, we're always looking to improve our products and we value our customers' input. We'd love to hear from you regarding what you like about your BlueStar and what you'd like to see improved – or even what sorts of new products you'd like to see.

Please note that this survey is for general feedback only. For service requests, please use our service request form.

Section One

1. Please select the kind of appliance you are requesting services for(*)
   CooktopDrop-in CooktopFreestanding rangeIndoor CharbroilerSalamanderVentillation HoodWall OvenInvalid Input
2. Where did you purchase your BlueStar appliance?
   Invalid Input
   (please provide the name of the dealer, along with their city and state)
3. How old is the appliance?(*)
   Please enter the age of your appliance.
4. Please provide the product purchase date.(*)
   Please enter the purchase date.
5. What model is your appliance?*(*)
   Please enter the model number.
   (For example, 36" RNB. If you're not sure of the model, please refer to the product's data plate. The data plate is located on the inside left wall of the unit. For free standing ranges and cooktops, if you remove the left burner grates and look at the inside left wall, you will see the data plate. For the salamander, it is located behind the access panel on the right side of the unit.)
6. What color is your appliance?(*)
   Please enter the color of your appliance.

Section Two

1. Overall, how satisfied are you with your BlueStar?(*)
   Very SatisfiedSatisfiedNeutral/Not sureDissatisfiedVery DissatisfiedInvalid Input
2. What do you like most about your BlueStar?(*)
   Invalid Input
3. How likely would you be to recommend BlueStar to a friend?(*)
   Would definitely recommendMight recommendWould not recommendInvalid Input
4. What other product(s) would you like to see from BlueStar?
   Invalid Input
5. How would you rate your BlueStar for the following attributes?
6. Overall product performance
   ExcellentGoodAverageFairPoorNot ApplicableInvalid Input
7. Power
   ExcellentGoodAverageFairPoorNot ApplicableInvalid Input
8. Simmer
   ExcellentGoodAverageFairPoorNot ApplicableInvalid Input
9. Specifically, Oven Performance
   ExcellentGoodAverageFairPoorNot ApplicableInvalid Input
10. Specifically, Cooktop Performance
    ExcellentGoodAverageFairPoorNot ApplicableInvalid Input
11. Durability
    ExcellentGoodAverageFairPoorNot ApplicableInvalid Input
12. Overall Look / Appearance
    ExcellentGoodAverageFairPoorNot ApplicableInvalid Input
13. Ease of Installing
    ExcellentGoodAverageFairPoorNot ApplicableInvalid Input
14. Ease of Cleaning
    ExcellentGoodAverageFairPoorNot ApplicableInvalid Input
15. Please use this box to give us any other feedback
    Invalid Input

Section Three

1. The following information is used to information grouping purposes only
2. Are you Male or Female?
   MaleFemaleInvalid Input
3. What is your age?
   18-2122-2526-3031-4041-5051-6061 or overInvalid Input
4. What is the highest level of education you have completed?
   Less than High SchoolHigh School/GEDSome College>2-Year College Degree(Associates)2-Year College Degree(BA,BS)Master's DegreeDoctoral DegreeProfessional Degree(MD,JD)Invalid Input
5. What is your total household income, including all earners in your household?
   Less than $10,000$10,000-$19,999$20,000-$29,999$30,000-$39,999$40,000-$49,999$50,000-$59,999$60,000-$69,999$70,000-$79,999$80,000-$89,999$90,000-$99,999$100,000-$149,000More than $150,000Invalid Input
6. How many people live in your household, including yourself?
   1234567Invalid Input