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Return Policy

Updated: April 2025

Return Policy:

90 Day Limited Warranty:

  • We warranty all products against manufacturer defects for a period of 90 days. Contact onlineorders@bluestarcooking.com regarding defective parts.

 

60 Day Return Policy:

  • Parts cannot be returned for a refund after 60 days from date of shipment.
  • All returns must be pre-authorized by emailing onlineorders@bluestarcooking.com to request a return shipping label.
  • To qualify for a return all items must be in resalable condition and must not have been installed.
  • Color & trim samples or custom parts are non-returnable.
  • Refunds DO NOT include shipping fees.